Emerging Project Lessons
Collecting experience data once the pilot product is rolled out can help fill data gaps. Although the data available in Mongolia was more than one might usually find in a developing country, the project team needed to be trained on the type of data required so that data sources can be identified. Distinguishing between informative and essential data can help set priorities. It was difficult to estimate Tenger’s internal expenses allocation to the MI product, because there was no expense analysis for separate products and Tenger does not have a cost accounting system that allows data separation. Collecting data through enrolment and claims forms as soon as a product is rolled out will provide additional information to validate or adjust areas including pricing, reserve analysis, finance, expense analysis and performance measurement.
Date of last Learning Journey update: September 2011