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Key Performance Indicators

Organization: 

 

BSSP/GFS:

 

Indicator

May 2011

Number of lives covered

94 107 policy holders, representing 444 775 lives covered

Growth rate

48%

Coverage ratio

7% of all the Low income population segment (6.2 million)

Average size of group

41

Number of sales consultants

62

Claim ratio

63%

Claim rejection ratio

< 4%

Expense ratio 2009

42%, including subsidies

Lapse rate

45% per year

 

 

PWYC:

 

Indicator

May 2011

Number of lives covered

641 active policies, representing 3000 lives covered

Registration rate (% of activated starter packs among sold ones)

68%

Top up rate

7.5%

 

Date of last Learning Journey update: January 2012