You can read the individual forum reports by clicking on the forum title.
The forum focused on the theme “Achieving scale through innovative and effectivedistribution” and was attended by almost 70 participants. It started with aninteractive game on the impact and value of microinsurance to clients. This wasfollowed by two parallel sessions in the morning which were around the businessviability aspect of distribution—one focusing on managing distribution partnershipand the other on improving sales force performance. The afternoon parallelsessions both focused on the client value aspect of distribution, which wereabout removing obstacles to access the product during the enrolment phase, andabout improving the claims handling processes of distributors. The Forum endedwith a plenary reporting of key solutions and good practices that emerged inthe parallel sessions throughout the day, and the identification of possiblenext practices that can significantly improve the distribution value chain.Access the participant list here. Access the participant list here.
Attended by a good mix of practitioners, researchers and enablers in health microinsurance from 40 organizations primarily based in India, the Forum aimed to bridge the gap between practitioners and researchers, to share evidence from health microinsurance (HMI) impact studies undertaken by Facility innovation partners, and to explore implications of such findings for both research and practice. The Forum focused on two themes: one, the impact on client value and business case of education interventions in HMI and two, the impact of HMI on health-seeking behavior, health and well-being. Following an overview session on impact studies in HMI, findings and implications on practice of four facility-funded researches were discussed using interactive methods. The Forum ended with the identification of next steps that will improve not just the implementation of action research but the interaction between researchers and practitioners engaging in research.
This forum, with more than 100 partners, employed innovative knowledge sharing methods such as the fishbowl technique, world cafe, talk show, quiz sessions and games to discuss key issues in microinsurance. Starting with an Emerging Insights quiz, the forum proceeded with a plenary session leading to breakout sessions on the role of technology as a catalyst for efficient scale up of microinsurance. Four experience exchange sessions also focused on health microinsurance, public-private partnerships, consumer education from an insurer’s perspective, and claims management. The forum ended with an interactive decision game on piloting microinsurance products. Access the participant list here.
The forum in Manila, attended by more than 120 partners, provided the opportunity for the Facility to present its knowledge management (KM) strategy and launch its KM portal that features a range of lessons from its partners. With the theme of KM, the forum started with a poster session on key lessons learned among innovation projects, followed by learning clinics on capturing useful lessons, understanding key performance indicators, performing client satisfaction surveys, and using Learning Diaries. Five parallel thematic sessions were held: on technology, bundling microinsurance with financial services, health insurance, consumer education and distribution. The forum ended with an interactive game on good and bad practices in microinsurance. Access the participant list here.
The 2nd forum which brought together almost 60 Facility partners was kicked off by a project poster session to introduce partners to the Facility-supported projects. This was followed by a parallel meeting of grantees to discuss initial lessons and the action research program, and of technical service providers to discuss how to stimulate the market for microinsurance consulting. Three breakout sessions on sales techniques and delivery channel, enhancing client retention, and use of technology to improve operational efficiency were then carried out. Access the participant list here.
The 1st forum provided an opportunity for the Facility’s first partners to learn more about Facility projects and project management approaches, and have an initial sharing of experiences. With less than 30 participants, the forum started with a discussion on integrating project learning agenda into their action research program, which was followed by a session on clarifying reporting requirements. Small group discussions focused on consumer education strategies and tools were then conducted. Access the participant list here.
This forum, co-organized with the BID-FOMIN and Fasecolda brought together more than 60 microinsurance practitioners, distribution channels, regulators, donors and consultants for two days of knowledge sharing. Starting with a presentation of microinsurance projects in the region, the forum proceeded with a round table discussion on product, technology and distribution issues affecting the development of microinsurance. Other key issues discussed were financial education, partnership management, and approaches to knowledge dissemination at the regional level.