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Key Performance Indicators

 

The performance indicators presented below are those of the December 2009 report and focus on life micro-insurance.

Indicator

Period 1: Jan. – Dec. 2009

1. Total number of sold policies

45,876

2. Total number of beneficiaries

42,288

3. Growth ratio

94%

4. Coverage ratio

46%

5. Renewal ratio

20%

7. Net income average

8%

8. Incurred expenses average

7%

9. Incurred loss rate

67%

10. Number of incurred claims

52

11. Promptness of claims settlements

12.5 days

12. Claims rejection ratio

6%

Date of last Learning Journey update: October 2011